All Systems Operational

About This Site

Welcome to Verto's home for status & incidents update where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Verto Platform or Services, don't hesitate to get in touch with us at support@verto.co and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Verto Website Operational
Exchange Platform Operational
Verto Cards Operational
Verto API Operational
Exchange API Operational
Sandbox API Operational
Verto Mobile Operational
Notifications Operational
SMS Operational
Email Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 8, 2026

No incidents reported today.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Verto Platform Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Oct 31, 01:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:30 UTC
Scheduled - To maintain the best possible experience, we periodically perform maintenance to keep our platform secure, efficient, and up-to-date. These updates are crucial for enhancing performance and reliability, ensuring you continue to enjoy a seamless Verto experience.

Please note that all Verto services will be affected during this period: Web Platform, Mobile App, API, WhatsApp bot, and Sandbox API.

Maintenance schedule per timezone:

- IST (India): Sat, Oct 31 | 6:00 AM – 12:00 PM
- CST (China): Sat, Oct 31 | 8:30 AM – 2:30 PM
- SAST (Africa): Sat, Oct 31 | 2:30 AM – 8:30 AM
- CET (EU): Sat, Oct 31 | 1:30 AM – 7:30 AM
- GMT (UK): Sat, Oct 31 | 12:30 AM – 6:30 AM
- EDT (US): Fri, Oct 30, 8:30 PM – Sat, Oct 31, 2:30 AM

Next steps: We recommend scheduling any urgent transactions outside of this window to avoid delays. We apologize for the brief interruption and appreciate your patience as we work to improve your Verto platform.

If you have any questions regarding this scheduled maintenance, please contact our support team at support@verto.co
Oct 15, 10:24 UTC

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Investigating Transaction Processing Failures
Resolved - Following a period of monitoring, we have confirmed that the underlying issue has fully stabilized. Payment processing is operating normally across all checkout gateways. We apologize for the disruption to your business and appreciate your patience while service was restored
Oct 29, 09:57 UTC
Monitoring - The underlying issue affecting payment processing is stabilizing, and we are seeing a steady recovery in transaction success rates. We are actively monitoring our systems to ensure full stability before marking this incident as resolved.
Oct 29, 09:52 UTC
Identified - We have identified the root cause of the payment processing failures. Our team is currently implementing a fix. We will continue to provide updates as the deployment progresses and normal service is restored.
Oct 29, 09:40 UTC
Investigating - We are currently investigating an issue causing payment processing failures across our platform. Users may experience errors, declined transactions, or timeouts during checkout. Our engineering team is actively engaged and working to identify the root cause. We apologize for any disruption this may cause to your business and will provide another update within next 15 minutes.
Oct 29, 09:35 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

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